HSBC

HSBC x ITMAGINATION

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My team and I have been deep diving into the Banking industry and talking to a few people about their goals. Below are the most innovative product plans we saw.

SME/SMB Digital Banking Platform

  • Develop a modern, user-friendly digital banking platform that enables customers to access their business accounts, manage transactions, and perform various banking tasks with ease
  • Expense Management, including Payroll Management Solutions, comprehensive Expense Management for SMEs, and flexible Loans & Factoring Services tailored for SMEs
  • Tax, Regulatory, and Compliance solutions including Automated Tax Filing and Management Services and streamlined Regulatory Reporting for SME compliance
  • Custom Identity Verification, KYC / KYT, and AML Solutions
  • Comprehensive Business Reporting Tools including Cashflow Management, P&L, and comprehensive analytics
  • Enhance security and reduce fraud with advanced data analytics and machine learning algorithms

‍Learn More About Our SME/SMB Solutions Development Services

Loan Origination & Underwriting (B2B And/Or B2C Focused)

  • Streamline loan origination and underwriting with automated processes and real-time data analysis
  • Improve risk management with predictive analytics and machine learning algorithms
  • Enhance customer experience with faster loan processing and decision-making

Wealth Management & Investment Services

  • Provide personalized investment recommendations and portfolio management services with real-time data analysis and predictive analytics
  • Enhance customer engagement with digital tools and real-time information
  • Improve operational efficiency with automated processes and real-time monitoring

AI-Powered Chatbot

  • Develop an AI-powered chatbot that enables customers to get answers to their banking questions and perform transactions through natural language commands
  • Enhance customer experience with personalized recommendations and proactive notifications
  • Improve operational efficiency with automated responses and reduced call center volume

Embedded Finance & Payment Solutions

  • Integrate embedded finance and payment solutions to streamline financial transactions within your platform
  • Offer seamless, in-app payments and financial services to enhance user convenience and engagement
  • Boost revenue and customer loyalty with flexible payment options, instant transfers, and personalized financial products
  • Build real-time and cross-border payment systems to enable faster, more secure, and cost-effective transactions
  • Read more about our Embedded Finance Solutions development services

Digital Identity Verification

  • Develop a digital identity verification system that enables customers to securely verify their identity for various banking services.
  • Enhance security and reduce fraud with advanced biometric and AI-based authentication methods.
  • Improve customer experience with simplified onboarding and reduced wait times.

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Personalized Modernization Proposal for HSBC

Dear Jean,

Thank you for considering ITMAGINATION to guide HSBC through a strategic, three-month modernization of your core lending and payment platform. We understand that you’re working with a monolithic Java application deployed in a hybrid on-premises environment, processing up to 5 million transactions per day. Our mission is to help you break down this monolith, integrate modern microservices, and deliver a robust, scalable solution while ensuring business continuity.

1. Project Context and Objectives

  • Legacy Monolith Decomposition: Transition from a tightly coupled Java monolith to a microservices-based architecture focusing on lending and payment modules.
  • Hybrid/On-Prem Architecture: Retain critical on-prem infrastructure while enabling cloud-like elasticity for peak transaction volumes.
  • Performance & Resilience: Optimize for 5M+ TPS using containerization, auto-scaling strategies, and resilient design patterns.
  • Rapid Go-Live: Achieve production readiness within 12 weeks, with zero-downtime cutover and fallback safeguards.

2. Our Modernization Approach

We follow a proven, phased methodology designed to minimize risk and maximize early results:

  • Phase 1 – Assessment & Roadmap (Weeks 1-2):
    • Comprehensive codebase analysis, data flow mapping, and stakeholder workshops.
    • Definition of phased deliverables, cutover strategies, and compliance requirements.
  • Phase 2 – API Wrapping & Microservices Design (Weeks 3-6):
    • Deploy an API gateway to expose lending and payment endpoints on top of your monolith.
    • Develop new Java Spring Boot microservices, integrating via REST and event streams (Kafka).
    • Implement automated testing and CI/CD pipelines to support frequent, reliable releases.
  • Phase 3 – Containerization & Hybrid Integration (Weeks 7-10):
    • Containerize services with Docker & Kubernetes in your on-prem data centers.
    • Establish hybrid connectors for bursting workloads to cloud, ensuring seamless traffic management.
    • Integrate observability, monitoring, and alerting to maintain 24/7 operational insights.
  • Phase 4 – Cutover & Validation (Weeks 11-12):
    • Run parallel performance tests to validate 5M transactions/day throughput.
    • Execute blue-green cutover with rollback plans and compliance sign-offs.
    • Conduct training, knowledge transfer, and handover of runbooks for your operations team.

3. Key Benefits for HSBC

  • Risk Mitigation: Zero-downtime strategies and rollback safeguards reduce operational risk.
  • Scalability & Resilience: Auto-scaling microservices ensure you can handle unpredictable spikes.
  • Faster Time-to-Market: Incremental delivery provides early wins on lending and payment improvements.
  • Cost Efficiency: Hybrid model optimizes resource utilization and lowers total cost of ownership.

4. Relevant Case Studies

  • Santander SME Lending App: We delivered a scalable, secure digital lending platform, combining web and mobile frontends with Java-based back-end microservices. View case study
  • Core Banking Modernization: Modernized legacy banking systems for a European finance group, enabling microservices and containerization to support high-throughput payment processing. Learn more

5. Next Steps

We’re ready to start immediately. Here’s how to proceed:

  1. Review and confirm the project scope outlined above.
  2. Finalize engagement timelines and resource allocations.
  3. Sign off on the Statement of Work to kick off Phase 1 in Week 1.

Jean, please let me know if you’d like any adjustments or additional details. We look forward to partnering with HSBC to modernize your lending and payment platform and achieve agile, resilient operations.

Sincerely,
The ITMAGINATION Team

Let's talk about your goals!
Maciej Gos

Maciej

Chief Architect

Hisham

Head of Marketing

See what some of our clients have to say

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For over 9 years, we’ve partnered with ITMAGINATION for numerous projects. What impresses me most is their consistent reliability.
Jarek Dąbrowski
Senior Technology Director & Board Member
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What sets our relationship apart is the partnership approach; it's not just about staff augmentation. Over the past years, we've built a level of trust that allows us to work seamlessly.
Dennis Priess
Head of Mobile Engineering & Quality Assurance
David McGowan
SVP, CIO of Global Commercial Services. Previously CTO at Kabbage, Acquired by American Express
"Kabbage’s (Acquired by American Express) partnership with ITMAGINATION has been instrumental in completing our goals across numerous major projects."
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Małgorzata Dąbrowska
Chief Operating Officer & Board Member
"ITMAGINATION has been cooperating with BNP Paribas since 2012, completing many initiatives with the bank, providing and implementing software that was developed especially for our needs."
Dorota Poniatowska-Mańczak
Chief Innovation Officer
"We have been cooperating with ITMAGINATION since 2016. The main project created by ITMAGINATION for our company was implemented very quickly – in only 13 months."
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David Wood
Managing Director
"ITMAGINATION's team was able to understand our business needs and set up a development team quickly and to a high quality."
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Michael Wolf
Chief Technology Officer (CTO)
"The  team has been great to work with, they are direct communicators, open to  feedback and work hard to build a great product."
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Robert Pernak
Pricing Manager
"ITMAGINATION's team clearly understands our needs, have top-notch expertise both in our sector (FMCG), as well as the technologies used - Business Intelligence Data Warehousing."
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Cutting Edge Solutions Delivered to the World's Leading Enterprises Across Industries

Banking, Financial Services, Insurance
Industrials & Manufacturing
Consumer Goods, FMCG, Retail
Other

4B+ Records & 3.2M Credit Accounts Migrated with Near-Perfect Accuracy

Delivered a 13-month migration project, moving 4+ billion records and 3.2 million credit accounts across 9 source and 4 target systems. We achieved exceptional data integrity with only 14 rejected records (expected) and full real-time reconciliation across 650+ reports.

Automated KYC & AML at Scale Reduces Operational Risk & Compliance Costs

BNP Paribas automates KYC & AML workflows at scale with a modernized application, handling 100,000 monthly assessments across 700+ branches. The system integrates with customer-facing and back-office platforms, eliminating manual data re-entry and improving efficiency.

Data Warehouse for Regulatory & Operational Reporting Across 20+ Systems

Built a data warehouse which consolidates data from 20+ systems including two core banking platforms for accurate regulatory & operational reporting. The engine streamlines ETL, validation, and BASEL II compliance, supporting both daily operations and long-term MIS strategy.

Clickstream Analytics at Petabyte Scale for 9M+ Retail Customers

Built a clickstream analytics platform for CRM and risk modeling across digital channels. With 1PB+ of behavioral data, 900+ predictive triggers, and integrations with external sources, the solution improves loan targeting, boosts campaign conversion, and sets the foundation for real-time engagement.

Advanced Analytics Discovery for Credit Risk, Retention & CLV Optimization

Through exploratory analysis and predictive modeling of contract and customer data, we delivered actionable recommendations across credit risk, churn prevention, and customer lifetime value, laying the base for data-driven decision-making and long-term analytics initiatives.

Migrated 44,000 Card Accounts and 100m+ Transaction Records in a Single Weekend

BNP Paribas consolidated systems ahead of a major merger by migrating 44,000 card accounts. We executed two dress rehearsals and delivered a migration with 900+ data mappings and 170 reconciliation rules in a weekend.

Hybrid Cloud on Azure

Infrastructure scalability, implementation of best practices, high reproducibility after failures, and major reduction in maintenance costs of the solution.

Time-to-market: 1 month to 2 weeks

Armadillo uses modern architecture to reduce time-to-market from 1 month to 2 weeks, enabling agile regional launches & enhanced customer insights.

Global Power BI Reporting Platform for 177 Factories Across 45+ Countries

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Developed a web-based app using non-linear optimization to reduce raw material usage and emissions in concrete production. The Azure-hosted solution enables CRH to calculate cost, CO₂ impact, and performance in real time, supporting sustainable manufacturing across global plants.

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Large-Scale ERP Modernization for 3,500+ Users in 5 Countries and 7 Business Units

Rebuilt Skanska's ERP, replacing old technology with a modern, scalable system supporting Construction, Commercial, and Residential units. Designed & deployed 500+ system screens and a mobile app, ensuring multi-country compliance and real-time financial consolidation.

Competitor Price Intelligence Platform Built on Azure Data Lake

Developed a web scraping and analytics solution, capturing competitor pricing data across 60+ B2B and B2C websites. Built on Azure Data Lake and SQL, it enables real-time price monitoring, centralized analysis, and self-service reporting to support agile pricing strategy decisions.

Unified Azure Analytics Platform for Structured, Unstructured & IoT Data

Built an advanced analytics platform, automating deployments across Azure Data Lake, Databricks, Cosmos DB, and Event Hubs. It enables departments to ingest & analyze diverse data types - from IoT streams to business systems within a unified cloud-native environment.

Self-Service BI Platform Deployed Across 10 Countries During ERP Rollout

Delivered a modern Azure-based BI solution alongside their Microsoft Dynamics ERP rollout. The self-service platform enables mobile, ad-hoc reporting across sales, finance, and manufacturing, allowing in-depth margin analysis and full visibility into product performance from factory to customer.

80% Faster Document Processing & Automated Workflows: Hours to Minutes

Modernized Daikin’s legacy platform, replacing unstable, unreliable systems with a secure, scalable Azure-based solution. We automated approval, translation, and publishing workflows, cutting document processing time by >90% & reducing manual effort by 80%.

50% Cost Reduction & 80% Fewer Support Tickets with Unified IoT App Platform

Dometic consolidated and modernized two apps into a single platform, cutting development costs by 50% and reducing support tickets by 80%. We streamlined QA and backlog, reducing 600+ open issues to <100.

Azure Infra Performance Improvements

Enhanced log analytics, improved cost tracking & reduction, and optimized ETL processes for better efficiency and insights.

Improved Invoice Accuracy with AI-Based Text Mining & Anomaly Detection

Implemented a logistic regression model with advanced text mining and feature engineering to detect wrong classifications in invoice processing. The solution significantly reduced manual errors by analyzing both structured fields and free-text descriptions, boosting overall system efficiency.

Automated Social Media Monitoring with AI-Powered Image Recognition

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Automated Invoice Processing Cuts Manual Work, Speeds Up Payments

Nestlé moved to automated invoice processing, enabling 100+ users across Finance, Accounting, and Sales to improve compliance, eliminate manual entry, streamline invoice approvals, budgeting, and mass payouts.

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50% Azure Costs Reduction

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Internal Copilot Boosts Sales Efficiency with Tailored Case Study Discovery

Developed an internal Copilot solution that uses Azure OpenAI to match relevant case studies to active sales conversations. The tool improves response time and personalization, empowering the sales team to deliver stronger, evidence-backed proposals faster.
HSBC
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Let's Accelerate Innovation Together.

Someone from our team will reach out soon!

We can help in these areas and more:

Digital Engineering
Data Modernization
AI / ML Solutions
Development Nearshoring
Maciej Gos

Maciej

Chief Architect

Hisham

Head of Marketing