Insurance Modernization

Transform the insurance value chain

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Client Case Studies

Cutting Edge Solutions for the World's Leading Banks & Financial Services Firms

Open Banking
Payments & Cards Modernization
Core Banking Modernization
KYC / AML / FinCrime

API Souq (Market) Platform Modernizes Corporate Banking for Emirates NBD

Launched a unified API marketplace with real-time financial integration capabilities, helping corporate clients to automate payments, account visibility, and cash flow management in real time.

The solution supports 7 service categories - from account and payment services to webhook-based notifications - empowering clients to build scalable digital experiences.

ANZ Launches BlueSpace Sandbox to Accelerate Fintech Co-Creation

ANZ launched BlueSpace, a secure sandbox platform enabling fintechs, startups, and institutional clients to rapidly test and validate digital banking solutions using synthetic transaction data and API plugins.

BlueSpace allows rapid prototyping without touching production systems, lowering onboarding friction and fast-tracking strategic partnerships.

AXA Improves Integration Capabilities & Costs Savings with Hybrid Cloud on Azure

Now able to offer services more openly thanks to hybrid cloud setup. Infrastructure scalability, implementation of best practices, high reproducibility after failures, and major reduction in maintenance costs of the solution.

Improved Interoperability and Slashed Time-to-market from 1 month to 2 weeks

Armadillo uses modern architecture to increase integration possibilities and interoperability, reduce time-to-market from 1 month to 2 weeks, enabling agile regional launches & enhanced customer insights.

4B+ Records & 3.2M Credit Accounts Migrated with Near-Perfect Accuracy

Delivered a 13-month migration project, moving 4+ billion records and 3.2 million credit accounts across 9 source and 4 target systems. We achieved exceptional data integrity with only 14 rejected records (expected) and full real-time reconciliation across 650+ reports.

Migrated 44,000 Card Accounts and 100m+ Transaction Records in a Single Weekend

BNP Paribas consolidated systems ahead of a major merger by migrating 44,000 card accounts. We executed two dress rehearsals and delivered a migration with 900+ data mappings and 170 reconciliation rules in a weekend.

Developed Payments & Savings Products and Improved Third-Party Vendor Hardening

Designed & developed a Youth Banking platform for Greenlight, featuring functionalities such as instant money transfers, card issuing and management, cashback for kids, savings rewards, and more, in a mobile-first environment.

Data Warehouse for Regulatory & Operational Reporting Across 20+ Systems

Built a data warehouse which consolidates data from 20+ systems including two core banking platforms for accurate regulatory & operational reporting. The engine streamlines ETL, validation, and BASEL II compliance, supporting both daily operations and long-term MIS strategy.

Clickstream Analytics at Petabyte Scale for 9M+ Retail Customers

Built a clickstream analytics platform for CRM and risk modeling across digital channels. With 1PB+ of behavioral data, 900+ predictive triggers, and integrations with external sources, the solution improves loan targeting, boosts campaign conversion, and sets the foundation for real-time engagement.

Automated KYC & AML at Scale Reduces Operational Risk & Compliance Costs

BNP Paribas automates KYC & AML workflows at scale with a modernized application, handling 100,000 monthly assessments across 700+ branches. The system integrates with customer-facing and back-office platforms, eliminating manual data re-entry and improving efficiency.

Advanced Analytics Discovery for Credit Risk, Retention & CLV Optimization

Through exploratory analysis and predictive modeling of contract and customer data, we delivered actionable recommendations across credit risk, churn prevention, and customer lifetime value, laying the base for data-driven decision-making and long-term analytics initiatives.
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Features & Services

Insurance Modernization

Transform the insurance value chain—distribution, underwriting, policy servicing, and claims—through AI, digital ecosystems, and embedded models.

Digital Distribution & Onboarding

Enable omnichannel distribution, embedded insurance, and mobile-first onboarding through API-ready platforms integrated with third-party ecosystems.

Usage-Based & Embedded Insurance

Support real-time, behavior-driven models (e.g., pay-as-you-drive, event-based coverage) by integrating with IoT, mobility platforms, and BaaS partners.

Claims Automation & AI Enablement

Automate FNOL, fraud detection, and claims adjudication using AI/ML models, image analytics, and NLP-based documentation processing.

Policy & Core Platform Modernization

Migrate from legacy PAS to modular, cloud-native systems using microservices, configurable rules engines, and automated testing frameworks.

Underwriting Transformation

Accelerate underwriting with predictive analytics, AI-assisted decision support, and unified risk data from CRM, IoT, and external sources.

Customer Experience & Engagement

Enhance retention with intelligent nudges, proactive alerts, and contextual product recommendations across mobile, chat, and web channels
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Tech Stack & Partnerships

Industry Partnerships and Modern Tech Stack Powering Our Solutions

Is now part of Virtusa
About Us

In Numbers

Since we've joined Virtusa, we're much more than just a local European player, bringing deep Banking, Financial Services, and Insurance expertise from across the globe.
100+
Top Banking, Financial Services, and Insurance Clients
2,000+
Successful Projects
12+ Years
Average Client Tenure
90th
Percentile NPS
15,000+
BFSI Experts
30,000+
Total People On Board
Testimonials

See what some of our clients have to say

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For over 9 years, we’ve partnered with ITMAGINATION for numerous projects. What impresses me most is their consistent reliability.
Jarek Dąbrowski
Senior Technology Director & Board Member
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What sets our relationship apart is the partnership approach; it's not just about staff augmentation. Over the past years, we've built a level of trust that allows us to work seamlessly.
Dennis Priess
Head of Mobile Engineering & Quality Assurance
David McGowan
SVP, CIO of Global Commercial Services. Previously CTO at Kabbage, Acquired by American Express
"Kabbage’s (Acquired by American Express) partnership with ITMAGINATION has been instrumental in completing our goals across numerous major projects."
Logo ITMAGINATION Client BNP Paribas
Małgorzata Dąbrowska
Chief Operating Officer & Board Member
"ITMAGINATION has been cooperating with BNP Paribas since 2012, completing many initiatives with the bank, providing and implementing software that was developed especially for our needs."
Dorota Poniatowska-Mańczak
Chief Innovation Officer
"We have been cooperating with ITMAGINATION since 2016. The main project created by ITMAGINATION for our company was implemented very quickly – in only 13 months."
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David Wood
Managing Director
"ITMAGINATION's team was able to understand our business needs and set up a development team quickly and to a high quality."
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Michael Wolf
Chief Technology Officer (CTO)
"The  team has been great to work with, they are direct communicators, open to  feedback and work hard to build a great product."
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Robert Pernak
Pricing Manager
"ITMAGINATION's team clearly understands our needs, have top-notch expertise both in our sector (FMCG), as well as the technologies used - Business Intelligence Data Warehousing."
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Team

Meet Our Solutioning Team

Amit Bhute
Global Head of Banking and Financial Services
As the Chief Architect at ITMAGINATION, I design secure, scalable solutions on Microsoft Azure, specializing in cloud architecture, AI, and data platforms to help our clients drive innovation and efficiency.
Maciej Gos
Chief Architect
As the Chief Architect at ITMAGINATION, I design secure, scalable solutions on Microsoft Azure, specializing in cloud architecture, AI, and data platforms to help our clients drive innovation and efficiency.
Jakub Czajkowski
.NET Competency Leader
With over 16 years in the IT industry, including more than a decade at ITMAGINATION, I specialize in backend development, cloud architecture, and Microsoft technologies, helping businesses design scalable, high-quality solutions with a value-first approach.
Tomasz Rębelski
Java Competency Leader
With over 13 years of experience in software development, architecture, and engineering leadership, I help businesses build scalable, high-performance solutions across industries, specializing in modernization, enterprise integration, and AI-driven personalization.

Have any questions?

Don't hesitate to reach out! Our team is here to help.
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Maciej Gos

Chief Architect

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If you're interested in exploring how we can work together to achieve your business objectives & tackle your challenges - whether technical or on the business side, reach out and we'll arrange a call!

Our Team Is Trusted By

Logo ITMAGINATION Client BNP ParibasCredit Agricole ITMAGINATION ClientSantander ITMAGINATION ClientLogo ITMAGINATION Client CitiDNB (Danske Bank) ITMAGINATION ClientArmadillo.one LogoGreenlight ITMAGINATION Customer / Client