The Flexibility of Client Agreements: Saving Time, Money, and Ensuring Security
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The Flexibility of Client Agreements: Saving Time, Money, and Ensuring Security

Aleksander Jess
Senior Content Marketer & Technical Expert

At ITMAGINATION, we take great pride in being a flexible and adaptive software development partner that is committed to providing our customers with outstanding services that are specifically crafted to meet their individual requirements.  

We are aware that the needs of each individual customer are unique, and as a result, we make every effort to cater to their requirements by offering adaptable contracts and individualized choices. In this post, we will talk about the many hardware and setup options that we provide, as well as the security precautions that we take to make sure that each our customer has an experience that is secure, productive, and economical.  

Therefore, let's investigate the ways in which our adaptable agreements can cut costs and save time while preserving the highest possible level of safety.

Hardware Options and Security

When working with ITMAGINATION, customers have the flexibility to select the hardware alternatives that best meet their requirements from a wide range of possibilities. The use of a secure virtual private network (VPN) connection is a regular procedure for us, be it connecting to our infrastructure or client's or any infrastructure.  

This allows for remote work to be done without jeopardizing the safety of our customers' data and systems. This strategy has been successful for many of our clients, enabling smooth integration between our teams and creating a firm platform for collaborative efforts and the completion of successful projects.

There are four main configurations with VPNs:

1. We work on the client's equipment and the entire environment and access management is on the client's side

2. We deliver the equipment and then adapt the equipment to work in the client's environment, connect to their Active Directory (AD), install VPNs, and a set of software from the client

3. We deliver equipment connected to our AD, and install the client's VPN to access its resources

4. We deliver equipment connected to our AD and set up a VPN tunnel between ITMAGINATION and the client's resources. Only designated people will have access to the connection.

Customers may choose to ship their own hardware in some circumstances to guarantee that it is compatible with their already-existing systems and to preserve control over their IT environment. To ensure that there is no disruption in the flow of communication with our customers, we are more than pleased to accommodate this request and work with whatever hardware that is offered.  

Because it ensures compatibility and paves the way for a more seamless transition when activities are outsourced to our team, this choice may be especially tempting to customers who already have highly specialized or proprietary systems in place.  

However, we are also aware that the practice of using the personal devices of developers, which is referred to as "Bring Your Own Device" (BYOD), can result in certain potential security issues. For this reason, we choose not to do it.  

Because we place such a high priority on safety here at ITMAGINATION, we have several stringent security procedures in place, and we are also in possession of 9001 and IEC:27001 ISO certifications. Although we make every effort to cater to the needs of our customers, the safety of their data as well as that of our systems is always our first priority.    

Because of the importance we place on security, our customers are confident in entrusting us with their information technology projects, as they are aware that their data and systems will be kept safe, and that we will continue to monitor, maintain, and modify our security protocols as required.  

Customized Setup Options

Our commitment to flexibility extends beyond hardware options. We offer customized setup solutions that cater to the specific requirements of our clients. This adaptability allows us to create a tailored working environment that suits the unique needs of each project, further enhancing the benefits of outsourcing to ITMAGINATION.

A prime example of this is our collaboration with an Israeli client of ours. In this case, the client remotely installed their software, firewall, policies, and Active Directory on our hardware.

This arrangement allows them to have full control over their IT environment without needing to physically send hardware to our location. This not only saves time and resources but also ensures that their systems remain secure and under their control at all times.

By offering this customized setup option, we eliminate the need for clients to invest in additional hardware and deal with the logistical challenges of shipping equipment. This results in significant cost savings, making our outsourcing services even more appealing and accessible to a broader range of clients. It’s also much more convenient for them.

Successful Project Examples

Over the years, we have worked with many clients and have consistently demonstrated the flexibility and adaptability of our client agreements. One such example is our experience with our American client, who wishes to remain anonymous.  

In this instance, we provided the hardware, while the other side remotely connected to install their software, ensuring seamless integration with their existing systems. This project was successful not only because of the technical collaboration but also because the flexible agreement allowed both parties to focus on their core competencies, ultimately delivering a high-quality outcome.

By collaborating closely with our clients and providing them with the hardware and setup options they need, we can deliver a smooth and efficient outsourcing experience that meets their needs and exceeds their expectations. Our track record of successful projects speaks to our ability to adapt to various client requirements and deliver exceptional results.

Advantages for Clients

Clients who choose to work with us can enjoy a host of benefits resulting from our flexible agreements:

  • Cost savings: No need to purchase and ship hardware or manage inventory and logistics, freeing up resources for other essential business activities. We bring our hardware, while you may retain control by installing your software.
  • Time savings: Reduced time spent on hardware setup and management, allowing clients to focus on their core business operations. There isn’t even any need to physically access the machines: remotely installing all software is the way to go.
  • Simplicity: A plug-and-play solution that easily integrates with existing systems, reducing complexity and streamlining the outsourcing process.
  • Security: Clients maintain control through their Active Directory and network access, while our ISO certifications and strict security policies ensure the protection of their data and systems. By working with us, clients can have peace of mind knowing that their IT environment is secure and well-managed.

Moreover, our flexible agreements allow for greater adaptability as projects evolve and client needs change. This means that even as their businesses grow and develop, clients can continue to rely on us for a smooth and efficient outsourcing experience, tailored to their specific requirements.

Conclusion

At ITMAGINATION, our primary focus is on meeting the unique needs of each client through flexible, secure, and cost-effective agreements. Our adaptable hardware and setup options, combined with our commitment to security and a track record of successful projects, make us the ideal choice for outsourcing IT projects.  

If you're interested in learning more about how our services can benefit your organization, don't hesitate to contact us to discuss your specific requirements and explore the advantages of partnering with us. Together, we can create a flexible and secure outsourcing solution that saves time, money, and helps your business thrive.

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