ITMAGINATION, now part of the Virtusa Group helps its Clients by becoming a true extension of their software and data development capabilities. Through the readily set up, comprehensive, and self-governing teams, we let our Clients focus on their business while we make sure that their software products and data tools scale up accordingly and with outstanding quality.
We are looking for experienced team players to fill the Production Support and Administrator position and participate in our up-and-coming project for our client from the banking area.
You Can Expect:
- Providing N2 support for the application to the N0 and N1 teams.
- Assisting users in resolving technical or functional issues.
- Updating application components, either due to a version change sent by the supplier, to resolve an incident, or to add new functionality.
- Assisting with production during extended hours, including on-call duty during American market opening hours, holidays, etc.
- Meetings with business, suppliers, and other agents.
- Manage product ticketing for incidents and support.
Requirements
- More than 5 years' experience working with ‘ORC’ and ‘Tbricks’ products at both the support and administrator/functional levels.
- General knowledge of markets and electronic trading instruments
- Technical and functional knowledge of applications related to electronic market activity, both at the support and administration levels.
- General knowledge of programming languages such as Java, Python, and ShellScript.
- Ability to understand problems and communicate them effectively.
- Fluent English (B2+)
Benefits
- Remote position with office visits: 1 day from the office every 1-2 months (Warsaw)
- Professional training programs
- Work with a team that is recognized for its excellence. We have been featured in the Deloitte Technology Fast 50 & FT 1000 rankings. We have also received the Great Place To Work® certification for five years in a row
