Virtusa helps its Clients by becoming a true extension of their software and data development capabilities. Through the readily set up, comprehensive, and self-governing teams, we let our Clients focus on their business while we make sure that their software products and data tools scale up accordingly and with outstanding quality.
We are looking for experienced team players to fill the position of Staffing Resource Manager and participate in our up-and-coming project for our client from the high-tech area.
This is a fully remote position.
Responsibilities:
- Assign qualified resources to customer projects based on a
predefined evaluation process that considers skillsets, previous experience, current availability, and Service Level Agreements (SLAs).
- Capacity & Demand Planning: Proactively analyze upcoming resource needs and project demand to develop plans that ensure sufficient resource availability for anticipated workloads.
- Utilization & Issue Management: Track and manage resource workloads and utilization rates. Identify potential resource bottlenecks and proactively address them to avoid project delays.
- Stakeholder Collaboration: Conduct regular status meetings with cross-functional stakeholders to review open project requests and resource allocation. Provide clear and consistent information regarding resource availability and project progress.
- Team Support & Strategy: Provide guidance and support to project teams on resource-related matters, including offering expertise in staffing strategies, identifying required skills for specific tasks, and resource acquisition strategies.
- Systems & Data Management: Utilize designated internal CRM tools to document project assignments, track resource requests, manage the staffing pipeline, and maintain clear records.
Requirements
- Well versed in using Google Sheets & Google Slides
- Revenue, Bookings, Variance Analysis
- Proven experience in Resource Management, Staffing, or Capacity Planning.
- Proven ability to work with and analyze large datasets, combined with strong
- attention to detail and a methodical approach to data cleanup.
- Experience tracking team utilization, identifying operational bottlenecks, and
- managing service level agreements (SLAs).
- Proficiency with CRM systems and data tracking tools to manage assignments
- and maintain accurate records.
- Excellent communication skills, with the ability to provide clear progress updates
- and advise teams on staffing strategies.
- Ability to self-direct work in a fast-paced environment, functioning effectively
- both independently and as part of a team.
Nice to have:
- BA/BS or equivalent degree in Business, Finance, Accounting, Economics, Data Science or related field.
- MBA Preferred
- SQL/BI Skills (Highly Desired): Significant advantage given to candidates who can leverage SQL and Business Intelligence tools to help move reporting beyond manual spreadsheets and deliver better, automated data insights.
- Experience working with cross functional teams
- 5+ years relevant experience in Project management, Data Analysis.
- Strong analytical and modeling skills; experience working with large datasets.
- Ability to self-direct work in an unstructured, fast paced environment;
- comfortable with ambiguity.
