Accelerate Innovation In Your Team With An Experienced Custom Chatbot Development Partner


of Custom Chatbot Development Services

ChatGPT / GPT-4 GPT-3.5 / OpenAI
JavaScript
Microsoft Azure
Trusted by
Greenlight ITMAGINATION Customer / ClientEurofins ITMAGINATION ClientOrange ITMAGINATION ClientLogo ITMAGINATION Client FIS - Fidelity National InformationServices
and many more!

Improve Customer Engagement, Increase Efficiency, and Boost Sales

We are a top Custom Chatbot Development Company

AI-Powered Chatbot Development

Schedule a free discovery call

Enhanced Customer Engagement

Custom chatbot solutions can improve customer engagement by providing personalized and interactive experiences, leading to increased customer satisfaction and loyalty.

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24/7 Availability

Custom chatbot solutions provide 24/7 availability, enabling immediate response to customers' queries, reducing wait times, and improving customer experience.

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Our experts help our clients accelerate innovation to achieve their technical and business goals

Skanska

Tailor-Made ERP

.NET
ASP.NET
Microsoft Azure
Redis
Before the cooperation with ITMAGINATION, Skanska’s ERP was well-tailored in business terms but written using an outdated technology stack.
In an urgent need to replace it, a decision to create new ERP system from scratch was made, and ITMAGINATION was chosen to build the tailor-made complex new ERP system.

Skanska is a Swedish construction and development company. The corporation employs about 50,000 employees, is one of the largest construction companies worldwide, and operates in the Nordic and Central & Eastern European regions, as well as in the USA and UK.

Notable Skanska projects include the World Trade Center Transportation Hub project, Moynihan Train Hall, 30 St Mary Axe, MetLife Stadium, Mater Dei Hospital, the renovation of the United Nations Headquarters, and many more.

BNP Paribas

Bespoke Know Your Customer (KYC) System

Microsoft SQL Server
Angular
JavaScript
TypeScript
ITMAGINATION developed a bespoke KYC system designed and built to support processes around anti-money laundering and anti-terrorism financing by calculating the risk level of each customer.
The key component of the KYC System is the workflow engine that, depending on the segment and risk score, will direct the KYC survey through a set of steps where different departments within the bank will check the survey results further and make their assessment.

BNP Paribas offers savings and investment products, as well as a wide range of loans, while providing businesses with solutions for financing. BNP Paribas also extends its services to enterprises from the agriculture and food sector. It specializes in financing agriculture, the food economy and regional infrastructure.

Danone

Enterprise Business Intelligence Platform

Microsoft SQL Server
Microsoft Azure
Power BI
Azure DevOps
Danone needed an all-in-one Business Intelligence solution for the whole group’s sales and finance departments. Business users needed quick access to crucial company KPIs. Multiple business areas included sales, purchasing, finance, marketing, and operations in 11 countries across the CEE and Nordic regions.

Danone is a French multinational food-product corporation based in Paris and founded in Barcelona, Spain.

It is a world-leading food company built on four business lines: Fresh Dairy Products, Water, Early Life Nutrition, Advanced Medical Nutrition. Danone is present in over 130 markets and generated sales of €21.9 billion in 2016, with more than half of that in emerging countries.

David McGowan
Chief Technology Officer (CTO)
Kabbage, Acquired By American Express
"Kabbage’s partnership with ITMAGINATION has been instrumental in completing our goals."
ITMAGINATION has helped support our internal engineering teams implement numerous major projects and features for Kabbage.

Their project managers and software engineers were able to quickly learn our domain processes and technologies to immediately provide value. We recommend ITMAGINATION as a professional provider of Software Engineering services.

Increased Efficiency

Custom chatbot solutions can handle multiple conversations at once, automating repetitive tasks and freeing up staff to focus on more complex issues, resulting in increased efficiency of customer service and support teams.

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Cost Savings

Custom chatbot solutions reduce the cost of customer service and support by automating repetitive tasks, enabling businesses to save money, and allocate resources to other areas of their operations.

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Our Partners & Certifications

Microsoft Gold Partner Certification 2021 for ITMAGINATION
ITMAGINATION Google Cloud Partner
AWS Partner Network ITMAGINATION
ISO 9001 ITMAGINATIONISO-IEC 27001:2013 ITMAGINATION

Improved Lead Generation

Custom chatbot solutions can initiate conversations with potential customers, provide them with relevant information, and guide them through the sales funnel, leading to an increase in lead generation.

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Increased Sales

Custom chatbot solutions can provide personalized product recommendations, guide customers through the purchase process, and improve the overall customer experience, leading to increased sales.

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ITMAGINATION In Numbers

14+

Years On The Market

250+

Delighted Clients

500+

Successful Projects

400+

People On Board

What Our Clients Say

"Kabbage’s (Acquired by American Express) partnership with ITMAGINATION has been instrumental in completing our goals."

ITMAGINATION has helped support our internal engineering teams implement numerous major projects and features for Kabbage.

Their project managers and software engineers were able to quickly learn our domain processes and technologies to immediately provide value. We recommend ITMAGINATION as a professional provider of Software Engineering services.

David McGowan
Chief Technology Officer (CTO) at Kabbage, Acquired by American Express
"ITMAGINATION's team was able to understand our business needs and set up a development team quickly and to a high quality."

Thanks to ITMAGINATION’s flexibility and professionalism, we were able to onboard their developers quickly and start cooperation within only a few weeks after we reached out to them.

We have a true partner relationship, and we trust their expertise. They efficiently support work on our platform and help us release new features quickly and reliably.

David Wood
Managing Director
"The team has been great to work with, they are direct communicators, open to feedback and work hard to build a great product."

We are very in sync about how to improve the team and our processes. It has been very refreshing to partner with ITMAGINATION to build up our backlog of things to do and to prioritize together.

Involvement and engagement by the ITMAGINATION leadership team has been great. They set up structured check-ins with our company leadership, and have kept us constantly looped in on the team’s progress.

Michael Wolf
CTO
"We fully recommend ITMAGINATION as a trustworthy business partner and creator of dedicated IT solutions."

ITMAGINATION has been cooperating with BNP Paribas since 2012. The company has completed many initiatives with the bank, providing and implementing software that was developed especially for our needs. In the course of the project, ITMAGINATION proved itself as a professional partner.

Małgorzata Dąbrowska
RB/PF IT Line Managing Director

Data Collection

Custom chatbot solutions can collect valuable data on customer preferences and behavior, providing businesses with insights to improve products and services, and make informed decisions.

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Brand Awareness

Custom chatbot solutions can reflect a brand's personality and voice, providing an opportunity to increase brand awareness and loyalty, and differentiate the business from competitors.

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Improve Customer Engagement, Increase Efficiency, and Boost Sales

We are a top Custom Chatbot Development Company

AI-Powered Chatbot Development

Schedule a free discovery call

Multilingual Support

Custom chatbot solutions can provide support in multiple languages, making it easier to reach a global customer base, and improve customer experience for non-native speakers.

Book a free consultation

Scalability

Custom chatbot solutions can be easily scaled to handle increased traffic and demand, allowing businesses to grow and expand without the need for additional staff, resources, or cost.

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FAQs

Frequesntly Asked Questions About AI-Powered Chatbot Development Services

Where are you located?

ITMAGINATION is based in the heart of Europe in Poland.

Our headquarters is located in Poland in Warsaw's city center, but we are a remote-first company where our team works from 20 countries across the European Union.

David Wood
Managing Director
"ITMAGINATION's team was able to understand our business needs and set up a development team quickly and to a high quality."
Thanks to ITMAGINATION’s flexibility and professionalism, we were able to onboard their developers quickly and start cooperation within only a few weeks after we reached out to them.

We have a true partner relationship, and we trust their expertise. They efficiently support work on our platform and help us release new features quickly and reliably.

Let's Talk About Your Project!

Marcin Dąbrowski

Chief Innovation Officer

Marcin has 14+ years of experience in designing, architecting, and developing complex IT projects.

Our Team Is Trusted By

Greenlight ITMAGINATION Customer / ClientLogo ITMAGINATION Client BNP ParibasLogo ITMAGINATION Client L'OrealParamount LogoOrange ITMAGINATION ClientSantander ITMAGINATION ClientCredit Agricole ITMAGINATION ClientSkanska ITMAGINATION CustomerDNB (Danske Bank) ITMAGINATION Client
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