Custom chatbot solutions can improve customer engagement by providing personalized and interactive experiences, leading to increased customer satisfaction and loyalty.
Custom chatbot solutions provide 24/7 availability, enabling immediate response to customers' queries, reducing wait times, and improving customer experience.
Skanska is a Swedish construction and development company. The corporation employs about 50,000 employees, is one of the largest construction companies worldwide, and operates in the Nordic and Central & Eastern European regions, as well as in the USA and UK.
Notable Skanska projects include the World Trade Center Transportation Hub project, Moynihan Train Hall, 30 St Mary Axe, MetLife Stadium, Mater Dei Hospital, the renovation of the United Nations Headquarters, and many more.
BNP Paribas offers savings and investment products, as well as a wide range of loans, while providing businesses with solutions for financing. BNP Paribas also extends its services to enterprises from the agriculture and food sector. It specializes in financing agriculture, the food economy and regional infrastructure.
Danone is a French multinational food-product corporation based in Paris and founded in Barcelona, Spain.
It is a world-leading food company built on four business lines: Fresh Dairy Products, Water, Early Life Nutrition, Advanced Medical Nutrition. Danone is present in over 130 markets and generated sales of €21.9 billion in 2016, with more than half of that in emerging countries.
Custom chatbot solutions can handle multiple conversations at once, automating repetitive tasks and freeing up staff to focus on more complex issues, resulting in increased efficiency of customer service and support teams.
Custom chatbot solutions reduce the cost of customer service and support by automating repetitive tasks, enabling businesses to save money, and allocate resources to other areas of their operations.
Custom chatbot solutions can initiate conversations with potential customers, provide them with relevant information, and guide them through the sales funnel, leading to an increase in lead generation.
Custom chatbot solutions can provide personalized product recommendations, guide customers through the purchase process, and improve the overall customer experience, leading to increased sales.
ITMAGINATION has helped support our internal engineering teams implement numerous major projects and features for Kabbage.
Their project managers and software engineers were able to quickly learn our domain processes and technologies to immediately provide value. We recommend ITMAGINATION as a professional provider of Software Engineering services.
Thanks to ITMAGINATION’s flexibility and professionalism, we were able to onboard their developers quickly and start cooperation within only a few weeks after we reached out to them.
We have a true partner relationship, and we trust their expertise. They efficiently support work on our platform and help us release new features quickly and reliably.
We are very in sync about how to improve the team and our processes. It has been very refreshing to partner with ITMAGINATION to build up our backlog of things to do and to prioritize together.
Involvement and engagement by the ITMAGINATION leadership team has been great. They set up structured check-ins with our company leadership, and have kept us constantly looped in on the team’s progress.
ITMAGINATION has been cooperating with BNP Paribas since 2012. The company has completed many initiatives with the bank, providing and implementing software that was developed especially for our needs. In the course of the project, ITMAGINATION proved itself as a professional partner.
Custom chatbot solutions can collect valuable data on customer preferences and behavior, providing businesses with insights to improve products and services, and make informed decisions.
Custom chatbot solutions can reflect a brand's personality and voice, providing an opportunity to increase brand awareness and loyalty, and differentiate the business from competitors.
Custom chatbot solutions can provide support in multiple languages, making it easier to reach a global customer base, and improve customer experience for non-native speakers.
Custom chatbot solutions can be easily scaled to handle increased traffic and demand, allowing businesses to grow and expand without the need for additional staff, resources, or cost.
Where are you located?
ITMAGINATION is based in the heart of Europe in Poland.
Our headquarters is located in Poland in Warsaw's city center, but we are a remote-first company where our team works from 20 countries across the European Union.