By 2020, 85% of customer interactions will be handled by chatbots

In 2018, ITMAGINATION generated revenues of 92 million Polish zloty (approximately 24.5 million USD), an increase of almost 20% on the previous year. For this same period, the Polish software house recorded post-tax profits of almost 4.9 million PLN (over 1.3 million USD). Approximately half of the revenue generated in 2018 came from projects delivered for clients outside of Poland, claims Daniel Arak, co-founder and board member of ITMAGINATION on money.pl.

ITMAGINATION conducted an analysis of changes in the prices of cosmetics, perfumes and electronics in popular Polish online stores, using big data and data mining technology. Check how stores create the "Black Friday" effect on rp.pl.

Stores without queues, happier customers, promotions that sell out and just the right number of staff … Could this be the way retail stores operate in the future? Łukasz Dylewski, Head of the Data Science team at ITMAGINATION, explains it for Rzeczpospolita, Polish leading economic daily.

A wide range of data about clients, technological giants have, is sometimes called the weapon of mass destruction. What will its detonation mean for Polish banks? Adam J. Kępa, VP, Head of Growth at ITMAGINATION, shares his opinion with “Parkiet” – Polish leading investors’ daily.

What can be a competitive advantage in the digital revolution era? Find out more about "Innovation as a Service" in an interview with Marcin Dąbrowski, CIO, for businessinsider.com.pl.

ITMAGINATION accomplished the first acquisition ever, acquiring the Maise company from Kraków. In this way, the company expanded its portfolio of services. International clients and companies will now receive user interface and user experience support. Read more about acquisition on money.pl.